FAQ

Learn More About Our Texas Moving Company & Moving Services

Trust Your Move With the Top Rated Local® Moving Company In Texas!

Texas Elite Moving in Austin, TX has provided quality, professional moving services to people across Texas since 2013, building our reputation as the Top Rated Local® moving company in the Lonestar State. Over that time, we’ve received a number of frequently asked questions that we’d like to answer before you contact us for your FREE estimate. Learn more about our moving company’s process, credentials, and more valuable information today!

CONTACT US

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WHAT MAKES OUR MOVING COMPANY THE BEST IN TEXAS?

  • Customer satisfaction is our first priority

  • Our team is full of experienced, professional movers

  • We give your property the care and respect we would our own

  • We can provide necessary moving supplies and tools

  • Our team handles full-service moves throughout the state

  • We can organize and pack your items

FREQUENTLY ASKED QUESTIONS

We start with a 10- to 30-minute phone consultation to get the specific details of your moving project down and make recommendations on truck size and the team/moving services needed.

For packing services or projects with special details, we are happy to provide an onsite estimate. After you evaluate our free estimate, we work with you to create a custom moving plan to suit your needs. All it takes is a phone call and your contact details to secure your appointment.

Make sure the moving company you choose to trust with your belongings is not only licensed and insured (check our credentials online at the TxDMV Truck Stop Database/TXDMV# 006809295C), but is also prepared to do the job. Our trucks arrive fully equipped with premium pads and equipment to handle any moving project. We do ask that any specialty items you may have, please mention them during your booking so that we can ensure we have the correct tools for the job on the truck that day.

Always ask what’s provided in the price of the moving services you are booking and what steps are taken to ensure the safety of your items. We have transparent pricing, so there are no hidden fees and we make sure we pad, wrap, and protect every item necessary.

All Movers in the state of Texas are required by law to provide $0.60/lb on every item transported. Additionally, we have company policies in place to minimize damages and ensure that when something does occur, it can be quickly resolved.

Company policy is to notify the client and the main office immediately, then notate the contract, and finally, take any pictures needed for an assessment. Within 48 hours, we will have a resolution plan in place. In the event the damaged item is not repairable, a replacement value is determined and a resolution to satisfy the customer is completed within 7 days.

It is a good idea to evaluate your moving needs prior to the initial call to help us best establish the moving services you likely need. Take a few moments to think of a few things you want to mention during the consultation to ensure the moving company has the adequate information needed to accurately estimate time, materials, and any special tools needed for your project.

Also, consider the following:

  • Challenges you will need to convey to the movers (low-hanging branches, steep driveways, short timelines, layover timelines, etc.)
  • Any specialty items you may have (piano, safe, pool table, antiques, etc.)
  • Approximately how many boxes you will have
  • Type of moving service needed
  • Will you pack your items prior to move day or do you want to get pricing on total home or partial home packing?
  • Do you want/need furniture disassembly and re-assembly?

LEAVE IT TO THE PROFESSIONALS

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Homes

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Apartments

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Dorms

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Senior Living

What Are You Waiting For? Receive a Free Quote Today!

Texas Elite Moving is proud to be the Top Rated Local® moving company in Austin, serving Central Texas and the Lonestar State. We offer a variety of professional moving services, from residential to commercial properties. If you’re looking for the best moving help in Texas, contact us today and receive a FREE estimate for your moving project!

RECEIVE A FREE QUOTE